We are already there. We have machine learning, we have natural language processing and many more cognitive services. At KONA we are creating the next generations of bot and chatbots to learn and work for us. This is the future, and we are already there.
If mobile apps were the next big thing 10 years ago, bots are for the next 10 years.
We have the tools for this now to make systems that learn and atomate tasks for us.
We are creating chatbots for corporations to improve customer service and automate processes.
This will be big.